Bill

[Jadie]

Hi I paid the £12.48 overdue yesterday and it’s still saying I’ve not paid it but I have revived an emails saying it’s been paid thanks 

[TallTrees]

Hello @Jadie 

Welcome to the o2 Community forum. 

If you are concerned you could give customer services a call. Best time is 08.00am. 

Best wishes 

[Cleoriff · Accepted solution]

@Jadie 

This is a community forum and we have no access to any accounts. You need to call O2 on any number in this guide. Guide: Coronavirus Community Help and Support