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Bill too high

Spsfk
Level 1: Joiner
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Hi there I was wondering if you could please help me change my plan so I pay less monthly. I would like the lowest data plan possible 

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MI5
Level 94: Supreme
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@Spsfk 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
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Might also be worth looking to see if you can upgrade @Spsfk - USwitch tend to have some good deals, and you may end up paying less but getting more/the same amount of data.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Oxonian
Level 37: Blazing a Trail
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Welcome to this O2 customer to customer community @Spsfk 

 

The lowest data plan possible is to go for a PAYG £5 Big Bundle, which has unlimited minutes and texts but no data at all :-

 

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

 

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madasaf1sh
Level 78: King of Kings
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No use when the Op is on pay monthly..  

But there are cheaper and better deals out in the market such as £1 for 50GB data for 7 months so have a look @Spsfk at some of the black Friday deals especially on Money Saving Expert

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
Level 37: Blazing a Trail
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The OP says @madasaf1sh that he wants to ".....pay less monthly".

 

He could be on a Big Bundle or a Rolling Plan.

 

We don't know whether or not he is on a contract. 👍 

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