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Autistic Help and Disability Rights in UK

geordie1
Level 1: Joiner
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I am autistic and dyslexic, and I find o2 AI Blot impossible to work with. I need a human person to talk to, not a BLOT that does not answer my question. 

UK Banking solution makes it easy for disabled autistic people to speak to humans. 

Going round and round on Blot does not help o2 customers with disabled people.

What are o2 going to do to help people like me?

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MI5
Level 94: Supreme
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Community board post here too @geordie1 

https://community.o2.co.uk/t5/Welcome-News/Access-For-All-Everything-You-Need-To-Know/m-p/1723954#M4...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 147433 Posts
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Registered:

@geordie1 

This https://www.o2.co.uk/access-for-all

 

https://www.o2.co.uk/access-for-all/accessibility-vulnerable-customers-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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MI5
Level 94: Supreme
  • 147433 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

Community board post here too @geordie1 

https://community.o2.co.uk/t5/Welcome-News/Access-For-All-Everything-You-Need-To-Know/m-p/1723954#M4...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
152 Views