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charlie2024
Level 1: Joiner
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Waiting to order a new phone with you. Started it on Saturday the 22nd and it said it was 24 hours for the application to be approved its now Tuesday the 25th and have heard nothing back?

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MI5
Level 94: Supreme
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@charlie2024 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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