Solved: Re: Addons to Phone

jffoz1 · ‎06-07-2023

When did I sign up to Disney + on my phone?

madasaf1sh · ‎06-07-2023

You will have added it as a free extra when you took out your contract and forgot to cancel it when the trial period ended. Hence you are been charged for it.

It doesnt just magically add itself.

Full details on how to cancel it and check Guide: Adding and removing O2 Extras

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎06-07-2023

@jffoz1

Follow this guide Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎06-07-2023

@jffoz1

You will have added it as a free extra when you took out your contract and forgot to cancel it when the trial period ended. Hence you are been charged for it.

It doesnt just magically add itself.

Full details on how to cancel it and check Guide: Adding and removing O2 Extras

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Addons to Phone

issue direct debit

Keep old number

Data roaming New Zealand

Data roaming New Zealand

PAC code