02 app error message

[s_kingdom]

I am unable to access My02 app as when I log in I get a Code 4 error message.  I was wondering if anyone else is having problems like this.

[jonsie]

You can sign in but can't access allowances or anything else @Toby 

[Toby]

Thanks jonsie!

[Cleoriff]

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@Toby wrote:

Does 'just' mean its working but slowly Cleo, or are certain pages/features not working?

FYI guys, the team is aware of the problem and are working on it as we speak.

Cheers

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Hi Toby...

For clarification I meant it had just come back on. Briefly I could sign in and check my bill. Now I am just getting the page display and am unable to access my bill....

So...it has been down...up...and only halfway up now

[Anonymous]

Hey guys,

We’re aware some customers are unable to access MyO2. Our online team are looking into this as we speak and plan to get it fixed as soon as possible. Sorry for any inconvenience caused

Brad

[jonsie]

At least people can get on the forum now 

[Cleoriff]

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@jonsie wrote:

At least people can get on the forum now 

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YES...including me, who made the mistake of logging out when I popped to the shops and closed my PC down