Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Some oddities noticed: 1. #port returns 2 Guides with the same content, confusingly:And2: #how or #guid or #myo2 or #app - none return the How-To guide for MyO2 or any other of the MyO2 app mini guides:What gives, @Breanna and @Martin-O2 - is the Sho...
Looks like Myo2 is borked again.. This is one of my Pay Monthly Numbers... It will even let me try and top up... Come on o2 get eveyone onto a single billing platform...
I know it's synced to my iPhone's phone number (before someone says that!) – but I just need to know how I can find out the actual phone number for my Apple Watch device? I've searched on the Watch itself, the Watch app on my iPhone, and on MyO2 on t...
Hi, everyone. Long term O2 customer coming to end of contract on July 7th. Looking to switch to the 12 month SIM with 30GB allowance and unlimited texts and calls for £8.00 pm. I'd like to keep my current number. If I sign up online and opt to keep m...
Has ANYONE had a texr supposedly from O2 starting *Be alert to fraud* and providing a six digit code to retrieve my O2 account? Very fishy, as I have not lost access to my O2 account...?
I’ve had no service for 4 weeks now and it’s becoming absolutely ridiculous!! My whole village is affected and it seems nothing is being done about it !! This is very very poor service for such a big provider !!
Ringing ofcom and just about anyone who ia interested i ask for my number to be changed give you a port takes over a day to port i change with asda takes one night horrible service to a disabled customer need to tell my story as you cant treat people...
Hello everyone I’m new to 02
I have been trying to change my account from monthly, to pay as you go for over a week now and have my number transferred to my new Account. I have been on the phone with several different operators. After being on in total 10 hours over several days...
I've had no signal at my home address for weeks now. This has never been an issue. Everytime I go on the network checker it says Looks like a nearby phone mast isn’t working as it should, sorry.Our engineers will be on the case already, and your serv...
