Just one contact not receiving my texts

Anonymous · ‎14-01-2016

I've an iPhone 5c & my wife has an LG. Since the weekend she is not receiving any texts from me. I can get texts from her and we call call & WhatsApp no problem.

Both phones have been switched off & On, and both Contact details have been re-entered. My number is not blocked on her phone.

Any ideas?

Curr946 · ‎14-01-2016

You seem to have covered all bases here. Double check that your number is not blocked. Try putting your wife's sim in another phone and texting it. This will rude out any handset issues. You might need to ring customer services on 202 for more help.

Current Phone: Sony Xperia XZ Premium

Cleoriff · ‎14-01-2016

Hi @Anonymous Are you sending your texts via the normal route and not using iMessage?. Also is your wife getting texts ok from everyone else?

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Anonymous · ‎14-01-2016

Sounds like iMessage has accidentally been turned on

MI5 · ‎14-01-2016

Double check that there isn't a separate text block list within the messaging app and make sure you haven't got her number saved as an iPhone number in your contacts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎14-01-2016

I would suggest your number has almost certainly been accidentally blocked in the message settings on the LG phone.

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Anonymous · ‎14-01-2016

Thanks for replies. Will have another look at her phone again tonight.

Texts are definitely not going as imessages.