cancel
Showing results for 
Search instead for 
Did you mean: 

Just one contact not receiving my texts

Anonymous
Not applicable

I've an iPhone 5c & my wife has an LG. Since the weekend she is not receiving any texts from me. I can get texts from her and we call call & WhatsApp no problem.

 

Both phones have been switched off & On, and both Contact details have been re-entered. My number is not blocked on her phone.

 

Any ideas?

Message 1 of 7
2,546 Views
6 REPLIES 6

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
You seem to have covered all bases here. Double check that your number is not blocked. Try putting your wife's sim in another phone and texting it. This will rude out any handset issues. You might need to ring customer services on 202 for more help.
Current Phone: Sony Xperia XZ Premium
Message 2 of 7
2,528 Views

Cleoriff
Level 94: Supreme
  • 129699 Posts
  • 838 Topics
  • 7605 Solutions
Registered:

Hi @Anonymous Are you sending your texts via the normal route and not using iMessage?. Also is your wife getting texts ok from everyone else?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
2,525 Views

Anonymous
Not applicable

Sounds like iMessage has accidentally been turned on 

Message 4 of 7
2,520 Views

MI5
Level 94: Supreme
  • 152739 Posts
  • 652 Topics
  • 29149 Solutions
Registered:
Double check that there isn't a separate text block list within the messaging app and make sure you haven't got her number saved as an iPhone number in your contacts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
2,515 Views

jonsie
Level 94: Supreme
  • 96646 Posts
  • 614 Topics
  • 7190 Solutions
Registered:

I would suggest your number has almost certainly been accidentally blocked in the message settings on the LG phone.

Message 6 of 7
2,487 Views

Anonymous
Not applicable

Thanks for replies. Will have another look at her phone again tonight. 

 

Texts are definitely not going as imessages. 

Message 7 of 7
2,447 Views