wrong charger sent to a UK address
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on 13-02-2019 12:39
Unbelievable...a phone just delivered and definately not a UK plug attached to the charger :((( so frustrating when I need the phone
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on 13-02-2019 12:56
If you call customer service they will arrange to send you the correct charger.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 13-02-2019 14:26
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on 13-02-2019 14:26
@jas-ted Customer service contact numbers are here: https://www.o2.co.uk/contactus Or you can call O2 from any phone for free on 0800 032 1402
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on 14-02-2019 08:53
Good morning @jas-ted, and welcome to the forum!
I'm sorry to hear about the issue with the charger of your new phone, have you had a chance to report this already? As suggested above Customer Service should be able to sort this out, but please let us know how you get on.
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
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