will prob have to change number cause of o2 fault

[Anonymous]

When anyone calls my o2 mobile number it rings their end 5 or 6 times before my phone even lights up and then starts to ring,

The o2 shop have tried everything to fix this. tried swap my sim, tried putting my sim in new phones, no joy. Still the same. They have checked my account, Nothing on it,so this shouldnt be happening.

Nightmare iv had this number ages.

Anyone had this prob

[Anonymous]

Hi

Probably not this but have you tried turning off 02 voicemail by dialing 1760.

[MI5]

Get CS to reset your account - This involves disconnecting you from the network for 24 hours then reconnecting. It might work and is better than losing your number completely.

[Anonymous]

wont let me. soon as dial 1760 it ends the call 

[Anonymous]

Going into o2 shop again tomorrow will say that might help yeah cheers M15

[jonsie]

You could try your sim in another phone to make sure it's not a phone fault.

Try dialling ##002# to cancel any diverts.

Also try this : How to Lengthen Ringtime on any O2 Mobile - O2 Community

[Anonymous]

Get customer service to repovision your SIM. They will reset SIM or order replacement SIM.

[jonsie]

Just an idea...do you have TuGo installed?

Try 176002 to cancel voicemail or 175002 to activate it again.

[Anonymous]

sorry but we have tried all that, as said in first message

[jonsie]

Have you got TuGo installed.