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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Is O2 customer services always this bad?

Last Saturday we purchased an iphone 3gs on a pay monthly contract via o2's telephone ordering system. I was informed that the phone would arrive Monday (yesterday). I chased o2 yesterday afternoon and was told that the phone had gone out of stock, b...

Anonymous by Not applicable
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  • 14 replies
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Resolved! tiscali, i-phone settings

Hello, I was wondering if you could please help as I am having terrible problems setting up e-mail on my i-phone 4 and am at my wits end as to what to do. My ISP is Talk Talk but my e-mail address is @tiscali.co.uk. Alsthough I am with Tesco mobile I...

Anonymous by Not applicable
  • 5998 Views
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Resolved! Configuration message/texts from O2

I received two configuration messages this morning, supposedly from O2 about setting up internet based features on my phone. I have had my handset for more than 6 months, so these seemed a bit dodgy to me. Can anyone confirm if these are legitate mes...

Anonymous by Not applicable
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  • 3 replies
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Resolved! Problems in Dudley area

Anyone else having a problem with the signal in the Dudley area? I haven't been able to send messages or send or receive phone calls since Friday 14th Feb.

Anonymous by Not applicable
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  • 1 replies
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Resolved! No signal in Wrexham LL13

We all (family) have no signal since yesterday afternoon in Wrexham LL13. Has anyone else had problems and any news on what is happening?

Anonymous by Not applicable
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  • 13 replies
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Resolved! Charged to email a picture

Having just spoke to a very helpful woman at O2, I queried a question regarding the Media Messaging service and what is actually included in this; I was a bit surprised at the response. On my latest bill (and for a few months prior) I have been charg...

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Anonymous by Not applicable
  • 7610 Views
  • 4 replies
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