why do i not have signal

[Anonymous]

please can you tell me why i have had no signal on my phone for over two hours whats the point of a moblie phone if i cant use it?

[Bambino]

Check your postcode here http://status.o2.co.uk/ If it shows no problem, call and report it to O2, or click on the Contact Us link at the bottom of the page and report it on chat.

[MI5]

or it could be your sim that has failed or your phone that has failed. Try sim in another phone, try phone in another area etc.... Problems do happen from time to time and 2 hours is a bit soon to be getting worked up when you don't even know what the problem is.....

[AlignedChaos]

You can also try 'old faithful'.  Turn your phone off and on again - sounds like a easy answer, but it will make your phone run through all it's start up processes and cause it to re-register with the nearest transmitter.

As phones get more advanced, they often seem more prone to the annoyances that normally only computers plague us with.

[Anonymous]

Has your signal returned ?

[Anonymous]

Do you live in the Brighton area ?? I have had no internet or calls only text message occasionally since 15th January and when I call all they say is there is problems with a mast, not happy as I have only just upgraded for another 24 months and service has been awful !!

[perksie]

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@Anonymous wrote:
Do you live in the Brighton area ?? I have had no internet or calls only text message occasionally since 15th January and when I call all they say is there is problems with a mast, not happy as I have only just upgraded for another 24 months and service has been awful !!

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There have been some problems in that area and they're working on getting it fixed.

There is a thread on this here:

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Calls-internet-issue-in-Brighton-area/m-p/390778/highlight/true#M37825

[Anonymous]

Could also be something to do with the weather