General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Do I lose all unused at months end?

I don't understand this. I have Pay & Go go go, and paid £30. Balance tells me I now have £10 credit? 1 day later? And to use it all by months end. Does this mean that if I havent used it all, I lose it all, and have to put in another £30. Whats happ...

Do you have any major issues that o2 need to sort out poost them here.

Reading this community there are many issues o2 need to address, post them here with links to the original thread and lets hope that after flagging this thread to the community manager Leonard action will be taken. Open Note To Leonard/Abs. There hav...

Early Contract Termination

Hello, Has anyone here managed to terminate a contract without penalty because the service had degraded to the point of being unusable in the intended location? This is not an O2 issue, so any first hand feedback is most welcome. To explain, My frien...

blocking numbers

Why does the sales description for the various devices not say that "call blocking" is not available on O2, except for Samsung who have this function in their software. Sorry the old "it is too complicated to introduce is just waffle., they could if ...

Unhelpful o2 staff, Let Me Go

for 3 years o2 have been great!, but I am getting passed around via online chat services and calling the helpline. Please let me go from my contract, you are not suppling me with the reception I am paying for. O2 do not understand the fact that I hav...

Good bye

says it all

Congratulations

Just received this PMCongratulations, npr! As the result of your contributions to the community, you have earned a new rank. Your new rank is Level 15: Cicerone. We appreciate your efforts and hope you will continue to be an active member of the comm...

Chrome and Refresh Monkey

I use this combination and following exchanges of PMs with Leonard, we believe that Chrome+Refresh Monkey may be the cause of a glitch with multiple entries in the Users Online numbers and also logging out of the forum successfully. Would those of yo...

upload charges?

Hi does anyone know if you get charged for upliading photos frim phone to facebook? Cheers

Change O2 email address

Is there a way to change your O2 email address i.e. from user1@o2.co.uk to user2@o2.co.uk. I am receiving a lot of spam and I believe my account was spoofed. I do not mean change the email address that O2 use to contact you. I read an article in this...