wheres my phone

[robbie996]

Been over a week now waiting for my new upgraded phone , and the same text message every day at 16.26 saying we are sorry blah blah blah... Not good enough. Is every other customer experiencing this poor service?

[madasaf1sh]

@robbie996 

There are multiple threads on the issue to do with the warehouse in Northampton been closed for a period due to an ammonia leak...  So I would suggest doing a search to find the information

You. can always cancel the order and go elsewhere... 

[cuewell]

I have the same problem waiting 2 weeks for new phone, same text same time o2 are poor to the extreme.

[Cleoriff]

@robbie996 @cuewell 

We had a few posts here yesterday where members were saying they had received their phones.

It might be worth contacting sales for any update on your devices.

 Message them on Social Media -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2