Solved: tariff and costs

Anonymous · ‎08-11-2016

As someone you would call 'not very techie' I'd appreciate some other views. I dont use a lot of my tariff ,60 mins per month(from 500mins) data 80mb (from500mb) texts 30 from unltd so therefore my tariff goes unused and at a cost of some £18.50pm plus extras seems unwarranted.

This month I was caught out by one of the free msg text replies and o2 abroad costs so the bill is £27

I have been with O2 since the start but maybe I now need to shop around as there doesn't seem to be a product for a low user like me.

MI5 · ‎08-11-2016

Your tariff is only £10 a month currently so I suggest the first thing you do is "upgrade" to the same tariff to save £8.50 a month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎08-11-2016

Your tariff is only £10 a month currently so I suggest the first thing you do is "upgrade" to the same tariff to save £8.50 a month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎08-11-2016

https://www.o2.co.uk/shop/sim-cards/sim-only-deals/?cm_mmc=googleuk-_-PPC_Direct_Simplicity-_-Simpli...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-11-2016

thank you, much appreciated

MI5 · ‎08-11-2016

Your other option is "simply pay as you go" which is just straightforward add credit, use credit.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.