rubbish customer service

[angrystead]

Hi,

I'd like to know why a communicatiosn company like O2 cant answer the phone and actually SPEAK to clients?

The worst example of 'take the money and run' that there is.

Charlatans!!

[personal details removed]

[Cleoriff]

Hi @angrystead 

Customer services are limited as many are working from home.

Here's a way to get through...

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Press Upgrade, Lost/Stolen if you have to, to get put through to someone.

[madasaf1sh]

@angrystead

I would remove your personal data (name and mobile number) as this is a publicly accessible forum, and someone with nefarious intent now has your mobile number and name....