Re: priority

Anonymous · ‎22-06-2015

Does anyone have any idea why every competition on my priority is always closed.Even though the entry date has still not passed.Even new competitions will not let me enter

jonsie · ‎22-06-2015

There seems to be an ongoing issue with Priority. I have however just had a text about entering a competition for a trip to New York. I've entered that and 4 other competitions so it's not a general problem, just individual accounts.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-06-2015

It's a glitch that gets reported occasionally.
Check date and time on your phone is correct and try reinstalling the app.

@Anonymous was looking into this so may have some more info for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Toby · ‎22-06-2015

Hi @Anonymous,

I'll ask the rest of the team for you.

Welcome

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Toby · ‎29-06-2015

Hi @Anonymous

Was your phone's clock set to a 12-hour or 24-hour cycle?

If its not in 24-hour mode, change that to see if it helps.

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Anonymous · ‎29-06-2015

Hi Toby

Already on 24 hour clock

Ian

ps tried re-enstaling app.No joy im afraid

Toby · ‎29-06-2015

Thanks @Anonymous and sorry for my delayed response!

I'll talk to the rest of the team to see if we can find another avenue to fix this for you.

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Toby · ‎29-06-2015

I've just sent you a PM @Anonymous

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