please help o2 - lost phone

[Anonymous]

please .... on phone for 15 min s, then cut off saying department closed!!!!! lost my phone needs stopping.  if bill runs wild, sorry buy have tried to contact you.  

[MI5]

Just call cs and stay on hold - there is a 24 hour service for lost phones and you are liable up to the first £100 if reported within 24 hours so it's still your responsibility to let o2 know....

[Cleoriff]

This is a 24 hr line...Keep on the phone till it gets answered

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

Remember to report the loss to the police. This will give you a claim number...

[jonsie]

 We have asked that the lost/stolen option to be placed as one of the initial choices months ago. Talking about flogging a dead horse....

[gindygoo]

Yep, there'll be no horse left to flog soon it's been beaten that much

[Anonymous]

Very helpful link @Cleoriff, @Simpo use the advice from the link and let us know if you still need help. Calling in the mornings usually put you through quicker