pay up front for life cancelled by o2!! - Page 17

Anonymous · ‎17-04-2009

I have had a "pay up front for life" contract for many years. Without notice or regret, O2 have changed it to a £35 per month contract. The reason given is a change to a new computer system causing it to "lose" some or all of the Pay up front contracts!!
Can they legally breach the contract?
Has anyone else suffered this?

MI5 · ‎03-12-2024

What was 'life' defined as in your original contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎03-12-2024

Pitty life was not defined as the life of BT Cellnet

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎03-12-2024

There will be a definition in the small print which I'm sure I have [posted somewhere here previously.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.