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Zac11 · ‎13-08-2020

do not buy anything from them and check your bill and plan .. its 100 percent the most expensive operator not telling the truth to the customers i just had an horible experience with my upgrade. i was with them for 5 years and after 5 years my deal for another 24months was 320 pounds more expensive like in carphone warehouse.. also their cap on the data call and messages doesnt work they always overcharged me i just check that today .. i paid them lots of money for bad service.. no offers.. overcharging and 70percent not data working in the bristol city center ... dont buy anything from them .. hope they will not delete this as thats real experience with them also they asking for 1279pounds for iphone11pro check the Apple website as they sell the same iphone 11 pro 256gb for 1199 pounds and that original website .. the cheapest phones are on carphone warehouse ... best deals ... after 5 years with o2 im very disapointed ... they lie cheat and want only your money .. i still waiting for my refund of 160 pounds for upfront which i paid ....

MI5 · ‎13-08-2020

It's a free country.
Choose whichever network you prefer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎13-08-2020

I'm perfectly happy with them, so it's all a matter of choice really.

Veritas Numquam Perit

jonsie · ‎13-08-2020

Never had a problem with O2 myself and the title of the thread obviously misleading.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

zee3 · ‎13-08-2020

They also overcharge me and lied to me when i recently upgraded! They will cut you off for owing 2p! *bleep*

Zac11 · ‎14-08-2020

you working for them... please check trust pilot reviews is says all about o2 no more to say 4.500 thousand unhappy ppl what are u talking about man

Cleoriff · ‎14-08-2020

None of us on this thread work for O2. We are customers like yourself @Zac11

Not interested in Trust Pilot reviews. I go on my own experience thanks.

Veritas Numquam Perit

gmarkj · ‎14-08-2020

out of interest, how did they overcharge and lie to you @zee3?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

G4Grandad · ‎14-08-2020

If you think O2 is expensive, take a look at EE

madasaf1sh · ‎19-08-2020

exactly @G4Grandad not just EE but Vodafone..

I have never had a problem with o2, they may be a bit more expensive but i never base my decision on cost alone. I base it on Service, Coverage as well.

@zee3 it would be good for you to come back and answer @gmarkj 's question, as we might be able to help

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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o2 the most expensive operator do not buy it!!!