Solved: o2 masts....

Anonymous · ‎19-10-2014

After three weeks loss of my local mast in central British city I have been without o2 4G, or 3G, B/B. Why can a mast, in a city, on public land be down without repair for more than a couple of days? Do engineers exist and do they have spare parts to repair masts? Why do masts break down, anyway?

jonsie · ‎19-10-2014

What does it say for your postcode here : Service Status

Which area are you in?-

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-10-2014

Parts, engineer availability , permission to enter land can all be affecting factors.

Things breakdown 😞

jonsie · ‎19-10-2014

What does it say for your postcode here : Service Status

Which area are you in?-

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-10-2014

This seems like something o2 is doing to improve the signal services, also since my phone mast has been worked on I have full signal and 4G now which is brilliant, I didn't bother complaining about the outage for 48 hours as its an improved service

be patient and happy

MI5 · ‎19-10-2014

O2 is reported to be spending £1.5 million a day on network upgrades which will inevitably mean some disruption to the signal in the areas been worked on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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