not been able to access my webmail account for over a month

[Anonymous]

customer services no use at all changed password 15 times and still no joy, error cpage pops up every time

[jonsie]

You need to ask customer service to refer you to the portal team.

You could also consider an official complaint :

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...