I have 2 accounts but only 1 shows

[haigh_stuart197]

I have 2 accounts. These are 1 for my daughters mobile and 1 for myself. I cannot access my mobile account at all? I've tried all the live chat routes but nothing at all lets me access my account. It's as though it doesn't exist! Please help.

[pgn]

You'll need help form O2, @haigh_stuart197 - reach out to them via Social Media on Facebook or Insta for help, the links are in the middle of this document: Guide: How to find help & contact O2 

They are better suited to handling this type of anomaly with multiple lines on one account (or no, in your case?). Good luck!