no signal frequently

[Anonymous]

one week now without any phone signal in Buxted area, ongoing problem O2 seemingly doing nothing to resolve or answer complaints

[perksie]

Your local mast is down so they'll be working on it, give them a ring when it's fixed and they may well offer you something for the inconvenience: http://status.o2.co.uk/

Live results for Buxted, East Sussex, England

• 

  Sorry a phone mast close to you isn't working

  This means you might experience problems making calls, using the internet, or sending/receiving emails.

  Updated 14:00 (refreshed hourly). Recent faults might not show yet.

[jonsie]

You can register for text updates by calling customer service. At least they are aware of the problem. 

[perksie]

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@jonsie wrote:

You can register for text updates by calling customer service. At least they are aware of the problem. 

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You can also do it from the status page now which is useful.

[Anonymous]

The signal on my mobile phone keeps going from 5 dots to one or none

[jonsie]

Hopefully they will get it sorted sooner rather than later.

[perksie]

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@Anonymous wrote:

The signal on my mobile phone keeps going from 5 dots to one or none

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Is this a new problem?

Have you tried another location?

Have you checked for work being done in your area? http://status.o2.co.uk/

Have you tried your sim in another phone?

[jonsie]

Some useful help here.

http://community.o2.co.uk/t5/Discussions-Feedback/no-signal-frequently/m-p/877055#U877055

Credit to @adamtemperton 

[perksie]

Wrong link @jonsie 

[jonsie]

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@perksie wrote:

Wrong link @jonsie 

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Oops

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...