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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Roaming networks in the USA

Hello everybody. Im going to Orlando at the end of January and have a couple of questions. The last time I went to the USA I remember roaming on Sprint however it was quite abysmal. I was on 3G most of the time and even 1x (whatever the hell that is)...

Tjtay by Level 1: Joiner
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O2 in Belfast

What on earth is going on with O2 in Belfast? Was there today and my iPhone and iPad both showed 5 bars of 5G but nothing was loading at all. Friend also on O2 had exact same problemon his devices. My work sim with EE worked fine.

cannot access incoming calls on my mobile

is there anyone else not having access to their incoming calls. I have not had this service from o2 for some weeks now. I have wasted many hours on the phone to o2 agent and still I do not have access to any of my incoming calls. I have complained ma...

happyjoy by Level 1: Joiner
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3G Shutdown

Well 3G on O2 is supposed to be gone by the end of this month but information from O2 seems thin on the ground since the supposed shut down in Scotland.This morning giffgaff had the good grace to send me this All UK mobile networks are switching off ...

Enlli by Level 71: Golden Child
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  • 4 replies
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Another New Look Myo2

Looks like another change is coming to myo2... This looks like A and B testing, as only see this in Chrome and not Safari.. It all fits on one pane of a browser so no scrolling... Not sure what I make of it yet...

Screenshot 2025-12-09 at 14.33.34.png
madasaf1sh by Level 79: Lord of the Boards
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Linking 2 accounts into 1 (Virgin Media & O2)

Hi everybody!I'm very new to this so please bare with me.My mum has been with Virgin Media TV,Phone & broadband for quite a few years now.She is paying about £45 a month for TV and broardband. It has been very up and down price wise since we was with...

AndyUK90 by Level 1: Joiner
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No data after Port in

My number has been ported from Lebara to O2 this afternoon. Calls&texts seems to be working, although data even if it’s saying 5G, it’s not working. Tried resetting network settings on my IPhone, restarting it multiple times, but nothing seems to be ...

Gabz266 by Level 1: Joiner
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Wifi Calling on Pay & Go - working now

My wife asked me what a new icon is on her Pay & Go Motorola phone earlier today. It is the wifi calling icon and she is on Pay & Go. We have bad O2 signal here and my contact O2 phone often switches to wifi calling but not hers until now. She was ab...

DS10001 by Level 1: Joiner
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Report Claims Virgin Media O2 UK Set to Outsource IT to Tata in Forthcoming Deal

Do you think they will fix the pop up?https://www.ispreview.co.uk/index.php/2025/12/report-claims-virgin-media-o2-uk-set-to-outsource-it-to-tata-in-forthcoming-deal.html#google_vignette On a side note it appears my pension admin is moving to TATA as ...

Enlli by Level 71: Golden Child
  • 239 Views
  • 1 replies
  • 0 kudos