Im in Newcastle and am having problems with texting and calls. When calling my mobile it goes straight to the answerphone. When making calls from my mobile I just get 2 beeps and it cuts out. I'm not receiving texts till around 3 - 5 hours after they were sent, sometimes longer. Sending texts are a pain aswell. I keep getting a failed message and takes anywhere between 5 - 10 minutes of re-trying to finally send through.
This has been happening for the past 2 weeks now just. If im elsewhere then it seems ok as ive been away for the weekend and everything was fine. My handset has been upgraded and im still having problems. I have a new sim on the way but doubt its that. Ive spoke/complained to O2 3 times already about it and their no help whatsoever (my fella is having the same problems and O2 told us to swap the sim cards over, ring a landline, mobile, blow on the sim etc they even tried to blame our home phone!) Just seems as if no-one is taking responsibility for this and its really annoying!
Anyone else from Newcastle having problems like this please please keep on O2s' case to get this fixed! |
im in hemel hempstead and having the same problems, i have tried ringin customer services today and it cut out while i was on the phone to them, not happy, i went down the o2 shop last week and they said ring customer services, not a lot i can do if i cant ring them, im seriously thinking about changing to another network, this is really ******* me off now
