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microsoft lumia 640 xl

Anonymous
Not applicable

I have a microsoft lumia 640 xl, it say on the screen 3g and 4 bars of signal and it won't make calls, very frustrating. Also I am about a mile away from 2 ariels, any suggestions please.

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Accepted Solutions

Anonymous
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thanks for the help I've tried all of the above and bill is paid. sorry didn't answer sooner internet down, just got it back. so phone has now been returned.

Message 4 of 4
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MI5
Level 94: Supreme
  • 153545 Posts
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Registered:

Have you got credit or paid your bill?

Have you tried turning off/on?

Check if anyone else is having problems on o2 too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Anonymous
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Hi @Anonymous
If you could answer MI5's questions I'm sure the community members will be able to help you.
Message 3 of 4
1,844 Views

Anonymous
Not applicable

thanks for the help I've tried all of the above and bill is paid. sorry didn't answer sooner internet down, just got it back. so phone has now been returned.

Message 4 of 4
1,841 Views