Solved: lost coverage - Page 2

Anonymous · ‎13-02-2013

Why has my previously good coverage ceased? It just disappeared 4 weeks ago.

Anonymous · ‎20-02-2013

Perhaps it's because your's isn't a total loss of coverage, but a reduction of coverage - It may be more that they were sharing a mast with another mobile group, who decided they didn't want to "play" anymore - it happens still, more often than thought!

Anonymous · ‎20-02-2013

Nokia along with a couple of other telephone companies - oh along with Microsoft! I have it, and have got quite used to it now - but find it amusing that it is being "pushed" on tv! Also, alas there is no GSM setting - it's 3G or Emergancy only! I have even tried to piggy back onto other networks - but have not been able to ...

perksie · ‎20-02-2013

@Anonymous wrote:
Also, alas there is no GSM setting - it's 3G or Emergancy only! I have even tried to piggy back onto other networks - but have not been able to ...

You can't connect to another network but you can turn off 3G:

http://discussions.nokia.com/t5/Nokia-Lumia/No-option-to-turn-3g-off-on-Lumia-800/td-p/1374723

There's a useful app mentioned too.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎20-02-2013

Can't help some people.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-02-2013

@Perksie....

You have 2 options in an 800 Lumina - 3G or E -E meaning absolutely nothing to be honest. Data connectivity is TOTALLY different from voice/text connectivity - I only switch data on if I am sending a photograph to someone!

I don't think you have fully understood the query - or my "huff" - which was that O2 has taken it's time about fixing a Mast which is having issues, and we still cannot make calls although I have now received texts from yesterday MORNING! So it has been well over 24hours of nothing!

perksie · ‎20-02-2013

It can take several weeks to fix some of these problems, so you will need to be patient.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

adamtemp64 · ‎20-02-2013

o2 can take a day to 14 plus days to fix a mast depending on many factors some outside there control.

Many threads on here about the time taken.

The mast may be on land they have to get permission to go on and the fault may not be a simple hardware issue it could be as complex as the whole site being vandalised or metal theft etc etc.

At least o2 tell you via the status page there is an issue from what I understand the only betwork at present to do so.

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎20-02-2013

@perksie wrote:
It can take several weeks to fix some of these problems, so you will need to be patient.

and even longer to understand how the phone works......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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