Re: live chat

brooke · ‎18-09-2018

is anyone els having trouble contacting anyone on live chat my phone seems to be cut off even tho th ebill has been paied and i cant contact them to sort the problem 😞

Bambino · ‎18-09-2018

@brooke You can call customer service for free on any phone on 0800 032 1402. Better to call than to try and use Live Chat.

I DO NOT WORK FOR O2

Cleoriff · ‎18-09-2018

Hi @brooke

You need to borrow a phone or use a landline

https://www.o2.co.uk/contactus

Veritas Numquam Perit

MCD · ‎18-09-2018

Yeah, you're not alone. I'm using a laptop. The webpage, "Help" is constantly trying to connect to live chat. I see it bottom left corner of the screen. I'm using Chrome.

Not sure why it ain't working, sorry.

Afrojoe · ‎18-09-2018

I can't seem to join either, it is constantly 'checking for an agent'.

MI5 · ‎18-09-2018

Try a different browser or clear cache and cookies from the one you are using

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SharD · ‎18-09-2018

Sigh!

I can't get in contact with O2 to unblock my phone.

Nothing happening on live chat.

I will have to borrow someone's phone to call them.