Re: liar O2

grumpy100 · ‎03-02-2014

why did the sales person tell me my delvery slot was 8-10am and it's now midday and still not here and why did the web customer service just not say ... we are not going to try to answer your qustion or help you sort your problem

Anonymous · ‎03-02-2014

What's your problem as we may be able to help.

Look at the tracking facility O2 and their couriers offer if your waiting for a handset etc.

The Links and info should be in the emails sent to you.

MI5 · ‎03-02-2014

Once the phone has left O2 it is in the hands of the courier.
Have you tracked your parcel or contacted the courier for updates?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

grumpy100 · ‎03-02-2014

i wonder who you are bandofbrothers - i know where it is ... it was the lie i was told about the delivery slot I was promised that has pissed me off so much and the lack of response from O2 web custemer service (joke)

grumpy100 · ‎03-02-2014

yes i have - i was just lied to by O2 sales re the time slot and nobody gives a damm

Anonymous · ‎03-02-2014

I'm a customer like you.

Please curb your language.

jonsie · ‎03-02-2014

Maybe Toby should lock this thread too. The OP has a genuine concern but just wants to complain.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎03-02-2014

Grumpy100 has raised several posts today and clearly has a desire to complain and not accept reality.

@Toby has already closed a thread or two relating to this poster and has been asked by Jonsie to close this one too.

Grumpy100. If you have genuine issues that we as customers may help you with the please get in touch. However if you only want to complain because you expect every call you make to CS to be answered inside 2 minutes and that calls should be free then we are unable to help.

Cleoriff · ‎03-02-2014

Yes...I can't see why this thread is still open either. I posted earlier supporting BoB.

I was extremely polite... however my post, with some others was removed.

I think from the tone of the OP, along with the fact he ranted in two other threads, that it

may have been more appropriate to remove their posts?!

Veritas Numquam Perit

Anonymous · ‎04-02-2014

Why is this not locked!