insurance

MH1 · ‎21-05-2018

i never seen that kinda stupid insurance company, took whole day make claim ref. number (xxxxxxxxxx) instead another network provider take just just 25mins make claim with result. hate o2 . time for leave after 12 years. becareful ppl from o2 insurance

[Mod edit: Please do not share personal details, as your posts are visible to the public. Thanks!]

MI5 · ‎21-05-2018

@MH1

If you wish to complain use Resolver off this link https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-05-2018

OMG! Wow a whole day......unacceptable...you should complain

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎21-05-2018

@MH1I think that's pretty quick actually going by other posts on here about O2 insurance

Veritas Numquam Perit

MH1 · ‎22-05-2018

stupid o2 insurance

..take more then one day send claim application form

....take 3days take return fullfill aplication form

.....take 2 dayes more make claim result

......2days more delivery

hell, 8 days. shame for o2

3g. vodafone, ee, virgin media and greek squad insurance take just just 20/25 mins.

Anonymous · ‎22-05-2018

They have to make sure the claim is genuine & the best way to conclude it for everyone concerned