cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone insurance question, Will phone be blocked with no sim

Anonymous
Not applicable
Hey there I am asking for a bit of advice on behalf of my friend…
Whilst mountain climbing, her iphone fell out of her pocket and down about 50ft to the bottom of a rock face. They couldn't get anywhere near it to retrieve it, however it was insured.
A claim was put in and a new iphone is on its way.
Since then, her friend who is a keen abseiler, managed to retrieve the phone, albeit battered and bruised!
What should she do with the phone now? Its got a slight scratch on the screen and a chunk out of the top corner but apart from that seems to work ok.
It has no sim card in it, as she is using that in an older phone till the new one arrives. Can it be used without a simcard as an ipod touch? Or will it get blocked? Or will o2 require it back
Thanks in advance
TT
Message 1 of 7
1,800 Views
6 REPLIES 6

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:
Best talking to insurance company as the iPhone is now technically there's if the have accepted the claim see the t&c on the main O2 site.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 7
1,800 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:
Makes note: iPhone is not all that good at mountaineering! grin
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 7
1,800 Views

Anonymous
Not applicable
At least we know that Iphones can survive falling down a mountain. Clearly anyone who makes an insurance claim for dropping it 2 ft and the screen smashing is lying!
Message 4 of 7
1,800 Views

Anonymous
Not applicable
Makes note: iPhone is not all that good at mountaineering! grin

But I bet there is an app for it. grin
Message 5 of 7
1,800 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:
Then perhaps it wouldn't have ended up somewhere quite so inaccessible. grin
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 7
1,800 Views

Anonymous
Not applicable
Find My Phone, but you need to have it set up before you loose it and have location services on! :robotsad:
Message 7 of 7
1,800 Views