iPhone 4 16GB just ordered via 100.

on 30-06-2010 13:35
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on 30-06-2010 13:35
Order Details-------------------------------------------------consumer:Bundle HAN APP iPhone 4 16GB Black PM SKU,O2 45 on iPhone 24

on 30-06-2010 13:42
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on 30-06-2010 13:42

on 30-06-2010 13:51
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on 30-06-2010 13:51
just phoned 100, they have no stock !!
Strange, what did the person you spoke to say?

on 30-06-2010 13:55
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on 30-06-2010 13:55

on 30-06-2010 14:01
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on 30-06-2010 14:01
he said they had no stock and that I should keep on checking the website for stock in my area.... Are u a Gold customer ?
No I'm on a 35p/m contract started May 2009, I used the early upgrade offer, and paid £60 to pay off the remaining months on my contract. I said I'd like to upgrade to the iphone 4 if they had stock, the lady said yeah no problem, she seemed to hint they had good numbers of stock for 16GB/32GB models.

on 30-06-2010 14:17
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on 30-06-2010 14:17

on 30-06-2010 14:18
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on 30-06-2010 14:18
you are a star mate !! i phoned up 4 times 3 times they said they had no stock the fourth time a female answered she said they had stock.. i payed £180 to buy out my contract should be here in 1-2 working days....cheers
Nice one bud! I really can't understand how some people say they've got nothing then other members of staff will order you one?! So strange!

on 30-06-2010 14:22
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on 30-06-2010 14:22
The lad I spoke to works at an outsourced call centre in Wath that I used to work at on the IT helpdesk.
Apparently o2 are temporarily re-routing the customer service call queue to all of their call centres because of the call volume created by the iphone 4.
The lad I spoke to usually works on outbound calls.
It would appear that some of the centres have some stock some don't. The one that I got through to is outsourced to Ventura Customer Services.
Keep trying!

on 30-06-2010 14:23
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on 30-06-2010 14:23
he said they had no stock and that I should keep on checking the website for stock in my area.... Are u a Gold customer ?
No I'm on a 35p/m contract started May 2009, I used the early upgrade offer, and paid £60 to pay off the remaining months on my contract. I said I'd like to upgrade to the iphone 4 if they had stock, the lady said yeah no problem, she seemed to hint they had good numbers of stock for 16GB/32GB models.
So you paid £60 to pay off the contract. What about the nwe phone, did you have to pay extra for that as well?

on 30-06-2010 14:26
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on 30-06-2010 14:26
he said they had no stock and that I should keep on checking the website for stock in my area.... Are u a Gold customer ?
No I'm on a 35p/m contract started May 2009, I used the early upgrade offer, and paid £60 to pay off the remaining months on my contract. I said I'd like to upgrade to the iphone 4 if they had stock, the lady said yeah no problem, she seemed to hint they had good numbers of stock for 16GB/32GB models.
So you paid £60 to pay off the contract. What about the nwe phone, did you have to pay extra for that as well?
Yeah, I had to pay £29 for the iPhone which will be on my next bill.

