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iFitness charges on bill

Anonymous
Not applicable

I've just recently notice 2 weekly charges on my bill for £3 that say iFitness. I have never subscribed to this so called app or service and after sending a text "stop bfitness" to 80206, I have been unsubscribed. How did this get activated anyways? How do I recover the £6 that I have been conned out of? 

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jonsie
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MI5
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I'm thinking the same....

@Payforit_Sucks what happened to your website?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 42 of 45
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Cleoriff
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I've just tried and it's back on again...https://payforitsucks.co.uk/

Veritas Numquam Perit

Girl in a jacket
Message 43 of 45
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Gargoyle
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I never check my bills, they are so low I just pay them but I received a text messege today asking me for feedback on my purchase. What purchase, Ive never made one. One call later and I've been subscribing since April '18, a total of £138! The lady said she'd cancel it and pass it on to the investigation team but i won't be holding my breath while waiting for a refund.

Having never agreed to this (I haven't been to a gym for 25 years) I'd be interested to know how they got the authority? Hopefully O2 will reimburse me, but if they don't I will bombard them with complaints forever rage (and from now on I will keep an eye on my bill!) pensive

Message 44 of 45
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MI5
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@Gargoyle this link will explain it https://payforitsucks.co.uk/ and community help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 45 of 45
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