on 15-03-2016 18:34
on 15-03-2016 18:34
have had 4 promises of call backs within 24 hours over the last 4/5 days from the 02 customer service team and still had no response... how can you escalate a complaint if they wont acknowledge your complaining or get their managers to phome you back? feeling angered and frustrated
on 26-10-2017 08:46
on 26-10-2017 08:46
on 26-10-2017 08:50
on 26-10-2017 08:50
@AnonymousO2 rarely call you back. Your best bet is to call them again https://www.o2.co.uk/contactus or if relevant make a complaint https://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
on 26-10-2017 09:07
on 26-10-2017 09:07