Solved: galaxy s7 - Page 6

Anonymous · ‎09-03-2016

hello good moring

im so happy to have recieved my s7 edge but i am a little puzzled and was asking the community if they could plz help so preorded phone has arrived on time but the sim is not activated and its bin in phone for 24hrs now o2 are saying the sim wont work till the 11th is this true or am i having my chain yanked any help plz

viridis · ‎09-03-2016

Technically speaking, at the moment you don't have a contract attached to that phone to cancel Anyway...

jonsie · ‎09-03-2016

So have you been charged for the phone? If not keep schtum and get a sim only contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎09-03-2016

This thread gets curiouser and curiouser.

I DO NOT WORK FOR O2

Anonymous · ‎09-03-2016

no not been charged because apperantly i dont have acc with s7 edge (brand new contrat)
i wanted a seperate number as im a courier amd my work have lots if diff phone numbers so wanted to leave phone at home when of work

viridis · ‎09-03-2016

This conversation never happened...,

Bambino · ‎09-03-2016

I wouldn't go celebrating yet....

I DO NOT WORK FOR O2

jonsie · ‎09-03-2016

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎10-03-2016

I called o2 last night about the simcard not working and was told that, the new contract with the 30GB data usuage does not work yet with the S7. There is a issue that they are aware on and the technitions are working on getting the simcard and its allowance sorted.

I was told to wait a couple of days then call back again, and also not to worry about my contract charge as at present I canot use any of its featured.

MI5 · ‎10-03-2016

Seems like it might be a common problem then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-03-2016

@Anonymous wrote:
I called o2 last night about the simcard not working and was told that, the new contract with the 30GB data usuage does not work yet with the S7. There is a issue that they are aware on and the technitions are working on getting the simcard and its allowance sorted.

I was told to wait a couple of days then call back again, and also not to worry about my contract charge as at present I canot use any of its featured.

How annoying is that? This was the tariff they were promoting heavily with the S7 and now to find it's not working properly?....

Veritas Numquam Perit