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My screen keeps freezing ie no pointed cursor ...

Anonymous
Not applicable

... so I switch my laptop off at the on / off button ... & loose what I'd been typing

which must be one of the 1st things we were taught not to do when I did some word processing over 22 years ago

Any ideas ? 

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viridis
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It's the new mouse timeout timer.
Jane do exactly this and report back..

Search Mouse in the searchbox at the bottom of the screen;
Choose Mouse & touchpad settings from the results
Choose Additional mouse options
Click the ClickPad tab, then click Settings…
Click the Advanced tab
Set the Filter Activation Time slider all the way to 0.
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Cleoriff
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Is this on the PC where you are in the process of upgrading to Windows 10 @Anonymous? I thought you were having some issues with that as it hadn't worked properly...??

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Bambino
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Your computer would not have shut down properly if you did that. You need to turn it back on and let it run the checkdisk, which it should do automatically. That sometimes clears possible faults.

I DO NOT WORK FOR O2



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viridis
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That ^^
Needs the disk checking for errors
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Cleoriff
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Also you should decide once and for all whether you will continue with the Win 10 install or roll back to Win 7. Having a mixture of both will not be helping the functionality of your laptop I am sure..:smileywink:

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Curr946
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So, you can set up word to save draft documents ever so often so of the worse happens, you have a backup
Current Phone: Sony Xperia XZ Premium
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MI5
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It cannot possibly be running "a mix of both"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
It cannot possibly be running "a mix of both"

I am purely repeating Jane's words from another post she has made about Windows 10 Smiley Frustrated

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MI5
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Makes no difference who said it - it ain't possible tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Makes no difference who said it - it ain't possible tongue

Which is why it needs sorting surely ..if the 'op thinks it is' ?...Rolleys

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Message 10 of 41
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