eSIM not working

Sam220882 · ‎01-07-2025

I am an eSIM user. Since around 6:00 AM today, I have had no signal at all. Even now, I still can't get any signal. I have already restarted my phone multiple times, but it hasn’t helped

pgn · ‎01-07-2025

Reach out to O2's Social Media Team, links just below work for X or FB direct messages, @Sam220882 - the issues of earlier in the day are reported to be restored, but something else must be amiss in your case. Good luck!

|-- O2 Social Media Team via Facebook Messenger

Enlli · ‎02-07-2025

Appears to be a problem with many people.

O2 thought it was fixed but they are now working on it again

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Dave-O2 · ‎02-07-2025

Morning @Sam220882

Can you please drop me a PM with your mobile number and i can take a closer look 👍

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