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crooks

Anonymous
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They collect the extra money after a few months. They make appear the bill only with a very little variation of a few pounds more or less, so you do not bother to check and you think everything is ok. This is the trick. They make you believe that you use only the minutes stated in the contract but at the end of  6 months they collect the extra money for the extra calls from your account without any warning and you have to pay a very high VAT.

VERY CLEVER !!! AREN'T THEY?

Message 1 of 15
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MI5
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That's a shame if they don't as we could help further so it doesn't happen again, which I'm sure it will otherwise......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 15
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Cleoriff
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@MI5 wrote:
That's a shame if they don't as we could help further so it doesn't happen again, which I'm sure it will otherwise......

I agree. Appears to be a genuine lack of understanding on the part of the OP..:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 12 of 15
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jonsie
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Maybe the op has followed the advice already and is now aware of what the charges are for?

Message 13 of 15
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Anonymous
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And the moral of this story is to read and make sure you understand the T&C's before signing up to a contract. Unfortunately the majority of people who moan and make wild accusations are the same people who paid absolutely no regard to the terms when they signed up..!
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MI5
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Too true mate.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 15
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