cancel
Showing results for 
Search instead for 
Did you mean: 

competition number

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i try to send a text to 63103, its a competition run by my local radio station, it used to send ok, but just recently it gets returned saying not delivered, is there anything i can check to try and find out why it wont go, it does cost£2 plus normal message rate

Message 1 of 11
1,790 Views
10 REPLIES 10

jonsie
Level 94: Supreme
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

Possibly a spend cap or premium number bar on your phone?

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 11
1,605 Views

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thanks for the reply but which links below ?

Message 3 of 11
1,585 Views

Enlli
Level 68: Extraordinaire
  • 8436 Posts
  • 59 Topics
  • 1733 Solutions
Registered:

Message O2 on
(Facebook) (https://o2uk.co/O2CFB
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 11
1,581 Views

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thanks sent a message on the facebook page at 0932 today, still not been read or replied to

Message 5 of 11
1,573 Views

Oxonian
Level 36: Perceptive
  • 10337 Posts
  • 254 Topics
  • 32 Solutions
Registered:

@kev33 

I think that you might have to send reminders !  

Message 6 of 11
1,566 Views

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

not sure what you mean, but i have said wtf the delay in replying

Message 7 of 11
1,560 Views

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

it was a spend cap, been into o2 store near me and sorted it, still no excuse for the o2 facebook page not answering me 

Message 8 of 11
1,539 Views

jonsie
Level 94: Supreme
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

That's why I mentioned the spend cap, usually the problem

Glad you are sorted and I agree about social media response times

Message 9 of 11
1,538 Views

kev33
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

o2 on facebook eventually replied today, not very good service at all

Message 10 of 11
1,503 Views