General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 online texts....how many should I really get?!

I am confuzzled! I have (finally....thanks for all your non help, o2 customer services!) eventually had my password changed as I lost the original one and can now log in to my o2 again. I wanted to make use of my free online texts, as I ran out of my...

Yet another o2 trial

http://getsatisfaction.com/o2/topics/ye ... r_o2_trialIs a link to another place to comment. Where o2 do read and comment.But why do o2 keep doing these trials when the end user Still has not got a good service from the current system.http://www.thin...

Palm Pre unlocked as usual?

Hi all,I can't find these keywords in a forum search, so... will the Palm Pre come unlocked on O2, just like all O2 phones (apart from the iPhone) are? Or have they decided to lock this one too?

Next day delivery

Ok right now my next day delivery does not seem so next day sure there are a few hours left which it may come in but i am doubting it will. Further more it says my order is complete. Tho I have still not received my product. So how can my order be co...

Cancelling contract due to emigration

Hello, am i right in thinking that if i give proof of new address in Auz that i can cancel my contract without any O2 fees?

O2 website security

Hi,This has probably been mentioned before but what's up with the O2 websites main login page? My browser promts me that not everything is secure on the page and do I want to display the non secure items or not.If I click no then the page no longer a...

O2 Website Down

Any ideas when it'll be back up again?

Having a nightmare trying to upgrade

to explain, i am at the end of my contract and would like to upgrade, i quite like the new iphone model (not very original i admit but its good why shouldn't i) and would like to get one. you would think my complaint would now be that they are hard t...

O2 customer services gone down the pan since Telefonica!!!!

Iam a O2 Platinum customer, apparently with a personal manager,that i have never spoken with and have asked to speak to, but without success.It seems to me that anyone you now speak to, is a text book manager. Where and to whom can I complain about t...

iPhone sent to me...

If an iPhone were sent to my address, under my name... and I didn't pay for it... what would I do?This has happened to a friend of mine, and I am enquiring on their behalf. In the meantime, they are investigating card fraud and will be contacting O2 ...