General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

What is O2, Manufacturer: Retailer: Service Provider?

I have today received an e-mail direct from O2 telling me that they are not phone retailers.!I have read your email and taken on board all the points raised within. In relation to the sales of goods act the part which you have highlighted is true but...

Family Bolton

If I am already on a family bolton, can I open a family bolton in my own name but have the same people on it due to the previous bolton expiring? Would really appreciate some answers :s Thank you

international bolt on

I am moving to Crete soon and I am thinking about getting the international bolt on. Does anyone know if when friends are calling the ' call me ' number , which will be an English number, would their inclusive calls cover the cost of the call? Thanks

Service issue- Delayed Texts

My phone has been going crazy today with texts being received around 20-30 mins after they were sent. I know it isn't my phone as I have reset it several times and have also taken the sim out and put it back in. I am in the Birmingham area but also h...

nokia n900?

does anyone know if o2 will be offering the nokia n900 when it`s released?

Contacting o2 with queries.

Is there an address that allows o2 users to contact them by snail mail, OR a general email address so I can send an email to o2 WITHOUT having first to answer their inappropriate filtration questions?David Henderson

deleting online accounts

hi im just wondering if anyone can tell me how to de-activate online accounts on the o2 site

Is it possible to have my online account deleted?

I left O2 this week to move to another network, and would like my online account to be removed from the O2 systems.Been told by Customer Support that this can't be done, it will do it automatically after 180 days. However, I no longer have a contract...

why does my phone say limited service?

Help! my phone says limited service, emergency calls only. Im on call and I need service, my partners phone is working fine??

O2 Coverage Checker <a href="http://www.webmap.o2.co.uk/">http://www.webmap.o2.co.uk/</a>

I note this is now 12 months since last update.About Time o2 caught up with the others Vodafone weekly update!!!I know o2 do not read here just felt like sharing.(will this be moderated ?????)