General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Advice Re: Damaged iphone handset

Hi,I am looking for advice about customer damage to my iphone handset. I gave the handset to my local store because the internal sim card holder was broken. I was given a receipt stating nature of repair - internal sim card holder replacement, handse...

Call quality dropping randomly

Hi, just wondered of anyone here can help. I'm on o2, payg in east london - e7 postcode if that helps. Iv noticed for a few days now that during calls after 5 mins or so they cant hear my voice properly, it becomes rather robot sounding if that makes...

o2 Contracts through the Carphone Warehouse

I have recently got an Iphone 4 contract on o2 through my nearest CWH store. I did so on the 31st July. I was eager to get the Iphone 4 and O2 where not taking new customers. I tried o2 customer service and an o2 store prior to going to the Carphone ...

Are you satisfied with customer services ?

I have been a customer of O2 for 21 years. I held an account from October 1987 until June 1997 then moved to the USA for a period of 2 years. I rejoined in 1999 and remain a customer to date.Since Telefonica took over in October in 2005 I have notice...

O2 extra £5 for internet is a con!!!!!!!!

Ok I might be a little annoyed while I am wrting this but I will rant anyway - Ok so my contract rans out 3rd September but can upgrade early considering the phone I have the Nokia 5800 has been broken for the last 4 weeks and had to buy a PAYG cheap...

Itemised bill on PAYG?

Is this available online? My balance is £9.96, just wondering where that 4p went.

DICTIONARY

HI, EVERYBODY !!! WHO IS KNOWS ABOUT USING DICTIONARY IN LOCKED O2 IPHONE WITHOUT JAILBROKEN ? ALEX

O2 Tech Support baffled by a null user activation

I don't know if it's worth posting this here but I have a problem that hasremained unresolved by the O2 Customer Services and Technical team for more than a month and a half now.I'm sorry if the explanation ends up being rather long, but this is a re...

Itunes account hacked ???

Last night I tried to install a free app to my ip4, before the download i was asked to verify my details and re-enter the last 3 digits on the back of my card used for Itunes as my computer had been logged in on another computer and needed to be veri...

Android Application?

Hey there.I have been on O2 for a few years now, I am on pay as you go and I own a HTC Dream - you may know it by its branded name, the T-Mobile G1 (also known by people as "The Google Phone").As you (should) know, this phone runs on the Android syst...