General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Disappointed in o2

I went into the live chat to see if i could downgrade my contract as im paying around the £45 mark a month for 600mins, unlimited texts, plus my insurance. And i spoke to someone called "Daisy" and she told me i could downgrade to £30(£37.50 for my i...

signing for delivery of new phone

HiDoes anyone know if it has to be yourself that signs for the phone or can it be any member of your family as i need to pop to work for a few hours, and knowing my luck it will arrive then lol...and it will only be my son that is home.ThanksLorraine

O2 poor customer service, asking for £900!!

Strange, been with O2 for many years, and want to upgrade to a Iphone4, they send me a Iphone3, and set up on a new contract, when the phone come and found it to be a Iphone3 I sent it back, and kept the proof of sending.Could not order another phone...

Dell Streak 2.2 Froyo Update on O2

Hi,Please advise when the Android 2.2 (aka Froyo) release will be available for 02 customersThanks in anticapation

Playstation Phone coming to O2

For all you Sony Ericsson fans, take a look here;http://crave.cnet.co.uk/mobiles/sony-er ... -50002544/The other networks have all followed this announcement with their own confirmations too

O2 refused to provide service, now wants me to pay £233 bill

I just want as many people as possible to know what you sign up to once you decide to join O2.Long story short, I signed up for Home Broadband and Phone in October 2010. Waited 2 months, got confirmation that the starter pack was on its way and a let...

0.facebook.com?

Anyone know if 0.facebook.com will be made available for O2 customers?

"no service currently available"

Hi all. Before creating this thread I've searched every post regarding my issue and found nothing. I did find several threads online but none of them actually have solutions. So, 4 days ago I lost my phone, a blackberry, in a cab and reported it to O...

Unlimited data bolt on

When I took out my contract in September 2010 I was sold a £5 per month bolt which gave me unlimited data downloads. In October/November O2 then changed unlimited to 500mb per month. Has anyone else had this problem and if so what was the outcome. Wh...

lost phone do i have to still pay big bill?

i lost my phone and reported it to 02 the next day when i realised. However just had my freindly text from 02 letting me know my bill is £243.45, after i picked myself up off the floor and rang them to see if i could have some of this wavered, bearin...