General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 and Tesco Mobile Networks Down

Both O2 and Tesco Mobile networks are down in the Plymouth area, totally unacceptable.

Improvement in dealing with Spam

Over the last 2 days there appears to have been a better performance in dealing with spam that hits this forum.Even though the regular forum members have not been red flagging spam posts, any spam that has appeared has been dealt with promptly.Althou...

O2 SURpriSes just became 100% worse

O2 SURpriSes just became 100% worse, which was hard to top. Some of the distributors I mean SUPPLIERS O2 are using are charging absolutely extortionate prices. The tat they're offering as part of 02's top-up rewards scheme is almost twice the price a...

Has anyone had any issues today??

I've had a full signal every where i've been today but when people try to ring me it goes to voicemail, i receive texts hours after someone's sent them, and my internet isnt working.Anyone else having the same problems?thanksNatalie from ardrossan in...

No network coverage

Can anyone help. I have no network coverage since yesterday! It's not my phone as we have five O2 contracts in the house.I contacted O2 yesterday and they said they were aware of a fault. Still no better today. Phone them from the landline, there are...

outgoing calls & texts but no incoming allowed???? HELP

Hi there my daughter has a contract with a blackberry curve 9300.She no longer likes the phone so i bought her a HTC Desire which was on t-mobile but i got an unlock code for it and is now unlocked.My daughter can make calls and send txt messages but...

iPhone tethering: Greedy O2...

So you think it's a good idea to charge your customers extra to tether an iPhone to their laptop?I think any customer with sense would rather just jailbreak their phone than pay an extra £15/month for a service they are already paying for...Any reaso...

14 day return Policy

I bought a Samsung Galaxy Mini on Saturday which had to be returned yesterday due to a fault with the model, I was unable to purchase the same phone as the whole batch was faulty. I was talked into exchanging it for a Samsung Wave 525, however when g...

Signal Booster

Does anyone know if 02 have signal boosters like Vodafone do, to provide a local cell for improved reception?

Glastonbury - No Service Why do we suffer every year?

Hi, I'm in the BA4 postcode and my phone as does the other 10 phoines in the office and around has full signal but you can;t use the phone. The reason? Glastonbury festival - every year O2 do "something" which screws the signal up locally - Please ge...