General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! O2 Boost Box, phone not working

Hi all,We have a boost box in the office which works great, however since I upgraded to an iphone 5, and did the sim swap (same number) I no longer have any signal, we have tried turning both devices off and on again, but still no signal on my phone ...

Saying Thanks for a change

Hi, I have been quiet disappointed in recent months with the level of service I've received from O2. I have never really complained and never have taken my anger out on any staff. I contacted O2 chat today and again was left feeling unhappy and again...

RFID/NFC

How many people have started utilising this tech in your phones or credit/debit cards?I have a friend who has developed a case for NFC equipped phone that can distort the signal unless its being actively used by the user.He also has developed a credi...

Resolved! 02 have applied age verification to my site for no reason

My business website has no adult content what so ever. It is a completley legitimate business by blocking this site to mobile devices that are not age verified you are damaging my business. I require the restriction to be lifted immediately for [EDIT...

Resolved! ohone mast

When is the o2 mast in corby being repaired so that I can use my new smart phone?

Paid o/s bill - when will the bar be lifted

HiI've paid my overdue bill via the automated payment service today but there wasnothing on there saying when the bars would be removed so I can use the phone again - can you please help

Resolved! upload speeds

With facilities such as Drop-box and Cloud storage the need for high upload speeds is becoming more and more a necessity. I am currently getting around 50kB/sec uploading to Drop-box and I am being told 4-8 hours or more to upload 320MB. Does O2 (and...

Resolved! No Service In Suffolk

Can O2 tell me why i havent got any service? i havent been able to make calls since yesterday.

no mobile reception in donaghadee

I live in Donaghadee , and both myself and wife have had 4 days up to now with bad mobile or nil reception, i have phoned o2 4 times, and they say they are looking into the problem, my latest call they said that o2 dont have engineers, and that they ...

New contact us page????

That new layout and landing page need some serious rethinking it is diabolical