General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Trying to cancel contract by email but getting no reply :S

Ok, so my contract finishes on the 12 of Feb. As I am living in Australia now, I would like to cancel this contract when it expires. I don't particulary want to call them up to cancel it as the roaming charges will be ridiculous, so I used the facili...

Signal in WV9

Anyone else having issues had no signal for the last two days?

lost/stolen by yodel

Can anyone give me some information please. I have been patiently awaiting the delivery of my new iphone 4s 32gb from O2 but it still hadn't arrived so I have contacted O2 who inform me it has been delivered and signed for..........um, not by me it h...

No 3G support for HTC HERO??!!!

####Just bought a brand new HTC Hero, unlocked in white and am being told by O2 that they do not directly support this phone so I cant get 3G at all unless I some how get the settings from HTC themselves!!??####

USR 9106 and O2 broadband

Hi. Has anyone managed to configure this for use with O2 broadband? I have tried their FAQ "How to set up O2 Broadband on your own router", but it does not work.thanks for looking.

Can you help an 81 year old with his complaint please

I am 81 years old and for the last year or so I have funded a mobile phone through O2 for my grand daughter who is 14 years old. As an special christmas surprise I decided to order an iphone 4s for her. I shopped around to check deals and then phoned...

Please unblock thecrowdedhouse.org

Hi,My church's website, thecrowdedhouse.org, seems to be blocked by O2's on-by-default adult content filters, as implemented on my mobile broadband (Pay Monthly, SIM only). There is no adult content on the site. The error message says that "posting i...

18 month contract finishes soon want to move to Simplicity

My 18 month contract (Contract renewal date) is up on the 23 December 2011.On this date I'm wanting to move onto a Simplicity tariff.I was wondering if its possible to get moved onto a Simplicity tariff from what I'm on now by using the below link. O...

o2 iphone insurance

hi there 1st post here so lets gowent off on holiday over a month ago came back reported my iphone volume switch has came out (iphone 3g 8gig) over 12 months oldgot the insurace £10 a month o2 insurace accepeted the claim , but they dont have any pho...

Vodafone Sure Signal problems

Hi,I have O2 broadband and have been happily using a Vodafone Sure Signal up until a few months ago when it stopped working.I have tried forwarding ports etc. even though I hadn't when it worked previously (with upnp).I have tried two different route...