Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 34953 Views
  • 167 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 31831 Views
  • 45 replies
  • 6 kudos

Profiteering by O2...

Such as shame that I feel the need to complain about O2 because up to now I've had great service.That said, I can't help but think they're profiteering.I have:. An iPhone contract (up for renewal actually) for my wife @ £35 per month;A Business Broad...

Anonymous by Not applicable
  • 1583 Views
  • 8 replies
  • 0 kudos

Beware Iphone Warranty is Shorter Than Contract

I have an Iphone, and the wi-fi has started playing up, I have been to the o2 shop and we have done the usual things:A) take out the simm cardB) restorec) reset newtwork settingd) reset all settingsI still get "cannot scan for wireless network"Just g...

Anonymous by Not applicable
  • 1597 Views
  • 7 replies
  • 0 kudos

o2 treats changed on pay monthly

not impressed that the 02 treats for pay monthly have changed to discounts instead of free minutes or texts having been an 02 customer from the start must look out for a better deal when contract up.

Anonymous by Not applicable
  • 2066 Views
  • 12 replies
  • 0 kudos

Security Protection for O2 customers??

WHY WHY WHY?? did O2 not ask for security details from customers who pay for Prepay top up?? Reason i ask is that iam the unfortunate customer who had their Debit card details copied by Scum that used it to buy £30 worth of credit from O2. I have had...

Anonymous by Not applicable
  • 2162 Views
  • 12 replies
  • 0 kudos

"Sending failed, Internal error"?

Hi guys.I have a Samsung Tocco FGH-480 and usually send picture messages with no problem.But today I've tried to send a normal, auto-resized pic to someone (still within the UK) several times throughout the day, only for it to not be sent and I recei...

Anonymous by Not applicable
  • 1823 Views
  • 10 replies
  • 0 kudos

O2 Roaming Down for 12Hours +

Anyone else noticed that Roaming with and O2 phone is broken and has been since last night about 1900 BST.I've phone O2 this morning only to be told that they know it's down but have no idea when it will be back up!!--Guy

Anonymous by Not applicable
  • 2824 Views
  • 28 replies
  • 0 kudos

Can't view Bill

Hi all,I've got a problem viewing my bill online. I just can't - I log in, click on 'View my Bill', and nothing happens. This is the same on all the PCs at home, and at work. Also on the iPhone. I think I'll need to speak to o2. Any idea what's the b...

Anonymous by Not applicable
  • 4303 Views
  • 6 replies
  • 0 kudos

Service Restored

Things seem back to normal since midnight.http://news.bbc.co.uk/1/hi/technology/8161938.stm

perksie by Level 69: Guiding Light
  • 2276 Views
  • 24 replies
  • 0 kudos