General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Why do O2 use Yodel?

Has anyone had any issues with Yodel? They seem to be one of the worst delivery companies out there. By checking a review website they seem to be having the same issues as what I am having, I know most people only review to be negative rather than po...

no network service on my phone

Hi, First i wanted to said congratulations for this fantastic forum. My problem is: I've got a nokia 5800 express music (unlook 4 all kind of sim cards) and sadly few days ago make a hard reset to it cause had too many crap. Now, internet dosen't wor...

The Cloud in Wetherspoons

I am a home broadband customer with O2, do I qualify for free wifi with my mobile phone (not O2 network) with "the Cloud" like in Wetherspoons by using my home broadband account details to log into it? Thanks

O2 priority:shockingly poor customer service

Does anyone have any contact details for some help/customer service for O2 priority, specifically for the supposed O2 breakfast packs that were supposed to have been sent out during the rugby world cup.I registered, got a text saying I'd get one, the...

My account was hacked into 15th Oct`

Hi.Anyone else had this?Some scumbag broke into my O2 account, changed my email address and home address, then ordered an upgrade of a new Iphone 4S !!!!I`m stuck now with a tarrif for the phone I didnt want, or even recieve as it was delivered to th...

Network down for 4th day

This is the 4th day of O2 network being down in Bethesda, North Wales. What is going on?

O2 Data charging problem

No doubt the Mods will remove this, after all it's not complimentary to O2. I mean, how dare I tell you to check your bills following O2's own admission that it has had some of it's customers over.http://www.bbc.co.uk/news/business-15219675No doubt t...

o2 signal issues

i live in a huge big city with masts everywhere, and have always had issues on both 2g and 3g, well 3g is very patchy here, without the normal excuses can o2 tell me if there will ever be an end to the problem, since they are a huge network and "o2 i...

Forum issues

Following on from other threads

Mobile landline problems re-post as I guess O2 seem offended

Sorry for the problems you are having Andy, but you won't get any response from O2 on the forum. This is just customer to customer with no official O2 presence.Your last post seems to have been deleted due to some personal remarks aimed at O2 staff. ...