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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 42033 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 34148 Views
  • 45 replies
  • 6 kudos

complete unwillingness to do a deal

Hi,Whats changed since my previous renewal to make o2 completely opposed to making a deal with renewing customers? currently on an iphone tariff (£40 with £15 discount (£25)) and they won't even try and shift from their normal prices on regular tarif...

Anonymous by • Not applicable
  • 1685 Views
  • 10 replies
  • 0 kudos

why do O2 use DHL?

I just purchased my HTC HD7 on thursday and was really looking forward to it on friday....friday came and was in all day waiting anxiously for it.Midday came so i thought i would check the DHL tracking website, 8am: out on delivery 12pm: changed deli...

Anonymous by • Not applicable
  • 2764 Views
  • 12 replies
  • 0 kudos

Possible fraud using inside information/hack

Hello.I've been sent an SMS saying I've won 1M GBP, and should send an email with my phone number to myxmas@o2.co.uk.as you can see - this is an official O2 domain email address - which is very hard to fake as one would need access to O2's email serv...

Anonymous by • Not applicable
  • 2162 Views
  • 8 replies
  • 0 kudos

First Payment

When I decided to change from Orange to o2, I was informed that my monthly payment would be £25.50 per month if I had my mobile with o2. I changed my mobile from Vodafone to o2, only to be informed that my monthly payment would be £30.50. I subsequen...

Anonymous by • Not applicable
  • 2205 Views
  • 15 replies
  • 0 kudos

unfair treatment by O2 a disgrace

i have been with O2 for quite a while for my broadband and on the premium tarif for family and friends.unfortunatly my wife sadly passed away in may and so i have had to try to sort out and organise my financial needsi received a call from O2 asking ...

Anonymous by • Not applicable
  • 1958 Views
  • 11 replies
  • 0 kudos

No signal

I have no signal at all this evening. Normally if I reset my network it resolves itself but not tonight Anyone else having the same prob??

Anonymous by • Not applicable
  • 1403 Views
  • 7 replies
  • 0 kudos

Indian Soap Star? Yes!

Hi everyone. I have just been to Brent Cross to be in the Indian Soap Star filming! Fantastic O2! Link: http://www.facebook.com/?ref=home#!/o2u ... 0531514314http://www.youtube.com/o2indiansoapstarIts happening in Manchester, Brent, Glasgow, Liester,...

Anonymous by • Not applicable
  • 1394 Views
  • 7 replies
  • 0 kudos
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