General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Network Issue in L34 area

Hi, Does anybody else have an issue with using o2 in the L34 area? In the last 10weeks my iphone 3gs has become useless as I cannot receive calls (caller is told number unavailable) when I call people they can't hear me at all although they are clear...

http://status.o2.co.uk/ Will we be compensated?

Will O2 compensate its users for the loss of service?

Map of area affected by the outage in South East England.

Quite a substantial chunk of the South East:http://community.giffgaff.com/t5/Servic ... 2955#M9064I expect the thieves/vandals are quite pleased with themselves!

Does anyone know why the O2 network is down…?

It would be nice if O2 sent a text out to it's customersabout what is going on with there network.

No access to Network

Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?I can't even ring o2 to tell them! Any advice?

02 surprises; no surprise!

It is sad to see how rubbish the new o2 surprises are. It was fun when you got a genuine surprise like free call time. Now it's 2 for 1 or a slight reduction re goods or services you are not interested in. My perception now of this service provider a...

SIM not provisioned :2?? wat is this

what is this? got a replacement SIM and all it says is this! HELPPP

upgrade from simplicity to full contract

hi just a quick 1 i am very confusedi got this deal in november great for my bb curve last week this broke so no phone rang 02 to upgrade to a full contract to be told you have to wait till 2 may ???? this is a 1 months sim deal my 02 site says i can...

DHL have lost my phone and o2 won't help!!!

My friend ordered a HTC windows phone but then changed her mind and decided to go for an Android model instead. She phoned o2 to try to change the order but it had already been dispatched. No problem said the customer service bod, just refuse the del...

Samsung Galaxy S - Wifi Issues and Have o2 withdrawn it?

Hi all,This is my first post on O2 Forums, and I guess this is not a good way to start.I am an o2 business customer, and we recently upgraded our business contract and swapped three of our iPhone 3GS's for three Samsung Galaxy S's through O2. The Gal...