Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi all! Not sure if I've posted in the right section as I've only joined so apologies if I have! But tonight I dropped and lost the back of my HTC one v (not dropping the actual phone) and since then I've had ZERO signal and service. I've performed a...
Hi everyone, We regularly see posts that reflect the friendly and welcoming atmosphere of our community. We sometimes also see less appropriate posts. So, to help keep the forum a great place for everyone, you have the option to 'Report inappropriate...
There are many issues with the O2 website with outdated information and broken links. I really like the look of the O2 IE website. It looks neat and sleek with announcements displayed prominently on the home landing page. Any updates to the website a...
Inspired from the Nexus 4 thread (credit to apb79 for the idea!), I was thinking what people prefer: on device storage or something like The Cloud. I've been one for wanting that SD slot but in reality, I've only used less than 1GB. Granted I don't s...
I am wondering if O2 themselves can shed some light on why the iPhone 5 is currently only available on 24 month contracts? As an existing customer with any other phone I can upgrade to a 12 month contract but it is not giving me the option on the iPh...
Oh dear, In desperation, I emailed this address for some help. Got a message back telling me to try 'chat' on teh website, and they would not be responding to my email! ----- Forwarded Message -----From: <>To: "mycare@o2mail.co.uk" Sent: Monday, 22 O...
Hi does anyone know is there an alternative way to contact them, perhaps via email to request for my PAC? I heard there is an online form that I can write. Instead of calling that cost me 25p, I believe there is a much cheaper way? Please help Thanks...
I just called O2 looking to upgrade, right now i have an 18 month contract 600 mins, 1000 txts and unlimited web for £35.74 pcm with "gold" insurance for another fiver. If i want to upgrade to the same thing (or as close as i can get) now it costs £5...
Firstly my contract ran out around Feb 2012 and I continued to pay it at the going rate of £45 a month as I knew that eventually the next iPhone would be out and chances are I’d want it.Then in June I contacted o2 for an unrelated issue and they offe...
I have just received this from Intelligent Finance, I have no idea who they are nor do I have an account with them. Any thoughts? Account Status Notification We are contacting you to Inform you that our Account security department identified some unu...
